jeli90 Privacy Policy

jeli90 ("jeli90", "we", "us", "our") operates the online casino and sports betting platform accessible at jeli90.bet. We are committed to protecting the privacy and personal data of every individual who visits, registers with, or interacts with our platform ("you", "your", "Player", "User").

This Privacy Policy sets out in clear, plain English how jeli90 collects, processes, stores, shares, and protects your personal data when you use any part of the jeli90 platform, including the website, mobile browser interface, customer support channels, and payment systems. It also explains the rights you have in relation to your personal data and how you may exercise those rights.

This Privacy Policy applies to all personal data collected and processed by jeli90 in connection with the provision of its services. By creating a jeli90 account or continuing to use the jeli90 platform, you confirm that you have read and understood this Privacy Policy. If you do not agree to the practices described in this policy, you should discontinue use of the jeli90 platform immediately.

This Privacy Policy is to be read alongside jeli90's Terms and Conditions and Responsible Gaming Policy, both of which are available on this website. In the event of any conflict between this Privacy Policy and any other document, this Privacy Policy shall prevail with respect to personal data matters.

jeli90 collects personal data through several channels and at different stages of your interaction with the platform. The categories of personal data we collect are outlined below.

2.1 Registration and Account Data

When you create a jeli90 account, we collect the information you provide directly, including:

• Full legal name
• Date of birth (to verify you are aged 21 or above)
• Residential address, including city (e.g., Dhaka, Chittagong, Sylhet, Khulna, Rajshahi)
• Email address
• Mobile phone number
• Preferred currency (BDT)
• Username and encrypted password

2.2 Identity Verification (KYC) Data

To comply with our Know Your Customer obligations and to prevent fraud, underage gambling, and money laundering, we may collect:

• Copies of government-issued photo identification (National ID card, passport, or driving licence)
• Proof of residential address (utility bill, bank statement, or similar document dated within 90 days)
• Proof of payment method ownership (screenshot or statement from bKash, Nagad, Rocket, Upay, or bank account)
• Selfie or live photograph for identity confirmation

2.3 Transaction and Payment Data

When you make deposits or request withdrawals, jeli90 collects transaction records including payment method identifiers (e.g., bKash mobile number, Nagad account reference), transaction amounts in BDT, timestamps, and transaction status. jeli90 does not store full card numbers or mobile banking PINs — these are handled directly by the relevant payment processor.

2.4 Gaming Activity Data

We record data relating to your activity on the jeli90 platform, including games played, bets placed, amounts wagered, results, bonus usage, session durations, and responsible gaming tool settings. This data is used to operate the platform, resolve disputes, detect fraud, and fulfil our responsible gaming obligations.

2.5 Technical and Device Data

When you access jeli90, our servers automatically collect certain technical data, including:

• IP address and approximate geographic location
• Device type, operating system, and browser version
• Session timestamps and page navigation paths
• Referral source (if you arrived via a tracked link)
• Cookie identifiers and similar tracking technologies (see Section 7)

2.6 Communications Data

If you contact jeli90 support via email or live chat, we retain records of those communications, including the content of your messages, attachments you send, and the responses provided by our support team. This data helps us resolve ongoing issues, train our support staff, and maintain an accurate record of any dispute or complaint.

jeli90 uses your personal data only for the purposes described in this Privacy Policy. The primary purposes for which we process personal data are set out below, together with the legal basis for each processing activity.

jeli90 does not sell, rent, or trade your personal data to any third party for their own commercial or marketing purposes. We share your personal data only in the limited circumstances described below.

4.1 Payment Service Providers

To process deposits and withdrawals, jeli90 shares necessary transaction data with payment partners including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, and other financial institutions. These providers receive only the data required to execute the specific transaction and are contractually bound to handle it securely.

4.2 Game Content Providers

jeli90's game library is powered by third-party studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. When you play a game, a session token and relevant account reference may be passed to the relevant provider's platform to load the game. Game providers do not receive your full personal profile.

4.3 Identity Verification Partners

To conduct KYC checks, jeli90 may engage specialist identity verification service providers. These providers process your identification documents on our behalf and are subject to strict data processing agreements.

4.4 Legal and Regulatory Authorities

jeli90 will disclose personal data to government bodies, law enforcement agencies, or courts where required to do so by applicable law, or where we believe disclosure is necessary to protect the safety of any person, to prevent fraud, or to defend jeli90's legal rights.

4.5 Business Transfers

In the event that jeli90 undergoes a merger, acquisition, restructuring, or sale of all or part of its business assets, personal data held by jeli90 may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and any changes to the applicable privacy terms.

jeli90 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements. The table below provides a general guide to our retention periods.

Where personal data is no longer required, jeli90 will securely delete or anonymise it so that it can no longer be linked to you as an individual. Anonymised data may be retained indefinitely for statistical and analytical purposes.

jeli90 takes the security of your personal data seriously and implements a range of technical and organisational measures designed to protect your data against unauthorised access, accidental loss, alteration, disclosure, or destruction.

• SSL Encryption: All data transmitted between your device and the jeli90 platform is protected using industry-standard TLS/SSL encryption.
• Password Hashing: Account passwords are stored as one-way cryptographic hashes. jeli90 staff cannot view your plain-text password.
• Access Controls: Access to personal data within jeli90's internal systems is restricted to staff members who require it to perform their specific job functions.
• Secure Payment Handling: Payment transactions are processed via encrypted channels. Full payment account credentials are never stored on jeli90 servers.
• Regular Security Reviews: jeli90 conducts periodic reviews of its data security practices and updates its systems to address emerging threats.

While jeli90 takes all reasonable steps to protect your personal data, no method of transmission over the internet or electronic storage is completely secure. You are responsible for keeping your account credentials confidential and for logging out of your account when using shared devices. If you suspect your account has been compromised, contact [email protected] immediately.

jeli90 uses cookies and similar tracking technologies to operate the platform, remember your preferences, and improve your experience. A cookie is a small text file placed on your device by a website you visit. Cookies cannot execute code or deliver viruses.

Types of Cookies We Use

• Strictly Necessary Cookies: Required for the platform to function. These include session cookies that keep you logged in during your visit. You cannot opt out of these without losing platform functionality.
• Functional Cookies: Remember your language preferences, display settings, and responsible gaming configurations between visits.
• Analytics Cookies: Collect anonymised information about how players navigate the jeli90 platform, which pages are most visited, and where errors occur. This data helps us improve the platform.
• Security Cookies: Help detect and prevent fraudulent activity, including unusual login patterns or multi-accounting attempts.

You can manage cookie preferences through your browser settings. Blocking all cookies may affect the functionality of the jeli90 platform. For further information on managing cookies, refer to your device or browser manufacturer's support documentation.

As a player on the jeli90 platform, you hold a number of rights in relation to your personal data. jeli90 is committed to honouring these rights in a timely and transparent manner. To exercise any of the rights listed below, please contact us at [email protected] with a clear description of your request.

jeli90 will respond to all verified data rights requests within 30 days of receipt. In complex cases we may extend this period by a further 60 days, in which case we will notify you of the extension and the reason for it. We will not charge a fee for reasonable requests, though we may charge a reasonable administrative fee for requests that are manifestly unfounded or excessive.

Please note that certain rights are subject to legal exceptions. For example, jeli90 is required by law to retain transaction and KYC records for specified periods and cannot erase this data on request before those periods expire, even if your account has been closed.

The jeli90 platform is strictly for adults aged 21 years and above. jeli90 does not knowingly collect, process, or retain personal data from individuals under the age of 21. Age verification is a mandatory step in the account registration process, and jeli90 reserves the right to request documentary proof of age at any time.

If jeli90 becomes aware that personal data has been collected from a person under the age of 21, we will take immediate steps to delete that data and close the associated account. Any deposits made by an underage player will be returned to the originating payment method and any winnings will be forfeited.

If you are a parent or guardian and believe that your child may have created a jeli90 account, please contact us immediately at [email protected] so that we can investigate and take appropriate action.

jeli90 may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law, or the services we offer. When we make material changes to this policy, we will notify you by posting a prominent notice on the jeli90 platform and, where we hold a valid email address for you, by sending a notification to your registered email address.

The "Last Updated" date at the top of this page indicates when the most recent revision was made. We encourage you to review this Privacy Policy periodically to stay informed about how jeli90 is protecting your data. Your continued use of the jeli90 platform after the effective date of any revised Privacy Policy constitutes your acceptance of the updated terms.

If you have any questions, concerns, or requests regarding this Privacy Policy or the way jeli90 handles your personal data, please contact our support team using the details below. We are committed to addressing all privacy-related enquiries promptly and transparently.

When submitting a privacy-related request by email, please include your registered account username and a clear description of your request or concern. This will help us locate your account records promptly and respond as efficiently as possible. Do not include your password or full payment account details in any email to jeli90.